Delivery

**LATEST UPDATE**

We are still despatching gifts within the UK this week.  Orders placed before 3pm (Mon-Fri) will be packed and sent the same day.  This also applies for orders placed on Saturday before 12pm Midday (subject to stock availability).

All parcels will be sent by Royal Mail First Class service, the average delivery time at present is 2 working days.  Some areas of the UK are experiencing slower delivery times depending on staff availability.  

You will receive an email confirmation with a tracking number so you can see when your gift is delivered.  See the latest information from Royal Mail here.

STOCK AVAILABILITY
We are working closely with our suppliers to keep stock levels high but deliveries can be subject to delay.  We may need to substitute an item if it becomes unavailable. Our choice of substitute will always be of the same value or higher than the gift you selected and we always choose a complementary item so that it matches your other gifts beautifully.  We have a full restock on Monday 6th April.

CHANGES TO INTERNATIONAL DELIVERIES
There are restrictions in place on parcels entering a number of countries worldwide which means that, whilst some deliveries are getting through, they may take longer than usual and we can no longer guarantee delivery times for non-UK destinations.

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YOUR DELIVERY CHOICES (UK)

EXPRESS DELIVERY: Royal Mail tracked service, usually arrives within 1-2 days of despatch but can be subject to delay due to current circumstances.

PRE-SCHEDULED DATE: You can choose a date in the future for your gift to arrive and we will hold your parcel until nearer that time.  If circumstances change and we have to stop delivering, we will despatch all outstanding gifts with a 'Do Not Open Until' date label.

WHEN WE PREPARE YOUR GIFT

WEEKDAYS: Orders placed before 3pm will be dispatched the same day. Orders placed after 3pm may not be dispatched until the following working day. Once dispatched, please allow for delivery times as detailed below.  

SATURDAYS: Orders placed before 12pm will be dispatched the same day for delivery from Monday onwards.

SUNDAYS & BANK HOLIDAYS: Sorry but we cannot dispatch or deliver gifts on Sundays or UK Bank Holidays.  

Gift Boxes (Ready-to-Go & Create Your Own)

UK Express Tracked Delivery

1-2 days £4.50
UK Guaranteed Next Day currently unavailable
Europe (Tracked) usually 3-5 days but may be subject to border delays £11.95
USA & Canada (Tracked) usually 5-7 days 
but may be subject to border delays

£15.95

Australia & New Zealand (Tracked) usually 5-7 days 
but may be subject to border delays

£16.95

All other destinations - please contact us for best rates. 

Marketplace Gift Shopping
UK Express Delivery 1-2 days £4.50


*EXPRESS DELIVERY:  Royal Mail Express delivery is usually 95% assured to arrive on the next working day (including Saturdays). However in the current circumstances there is a chance the delivery may arrive a day later than expected.

Sorry we cannot dispatch or deliver on Sundays or UK Bank Holidays.